Websites

The Surprising ROI of a Website Refresh

Can refreshing your website actually provide some return on investment? Well, from our experience, yes!

June 10, 2025

“Why would I redesign my website?”

It’s a question we hear all the time—and it’s a fair one. If your site still loads, your company looks professional, and you’re getting some traffic, why make the investment?

Here’s the truth: Most mid-market business websites start to underperform after just 3 to 4 years. We’ve seen it time and again, what once felt sleek and current gradually becomes a digital time capsule.

Why do websites age out so quickly?

Several factors contribute to this:

  • Design trends move fast. What looked cutting-edge three years ago may now seem dated or clunky.

  • Platforms and codebases evolve. Old tech often becomes harder to update, slower to load, and less secure.

  • Customers have lower attention spans. 53% of mobile users will leave a page that takes longer than 3 seconds to load. And with 59% of all global web traffic coming from mobile devices, a fast, responsive experience isn’t optional—it’s essential.

  • Content gets stale. Messaging that once hit the mark might no longer reflect your offerings, audience, or brand identity. Updating old content alone can increase traffic by up to 106%.

According to Stanford’s Web Credibility Research, 94% of first impressions are design-related. If a user lands on your site and the experience doesn’t feel modern, trustworthy, or easy to navigate, they may click away—often before reading a single word.

The ROI of a Redesign

A website refresh isn’t just about aesthetics. It’s about performance, strategy, and results. When done right, a redesign can become one of the most profitable moves your business makes. Here's what we’ve seen in real-world outcomes:

  • Conversion rates improve. UX improvements and clearer calls to action can boost conversion rates by up to 400%. When users know where to click, and feel good doing it, business moves faster.

  • SEO visibility can boost traffic by 30–200%. Updated site structure, faster performance, and modern content practices make a big difference.

  • Return on investment often exceeds 400% within 1–2 years.

  • Internal teams save time. A streamlined backend reduces the need for technical support and manual work. Improved systems can reduce content management time by up to 60%, freeing up your team to focus on higher-impact tasks.

We have a recent example of a redesign that had a lot of impact.  A partner of ours refreshed their website with us and saw over 2,000 qualified leads in the first 90 days after launch.

Is Your Website Showing Signs of Age?

If any of these feel familiar, it may be time for a refresh:

  • You’re embarrassed to share your URL with new leads.
  • Your site doesn’t reflect your current offerings or brand.
  • You’ve noticed a drop in search traffic or conversion rates.
  • You have trouble making quick updates without a developer.
  • It’s not fully mobile-friendly—or loads slowly on phones.

And here’s something to consider: 88% of users won’t return to a website after a bad experience. So if your site frustrates more than it helps, you’re likely leaving money, and future customers, on the table.

The good news? A strategic website redesign doesn’t have to be overwhelming. With the right approach, it can deliver measurable ROI—fast.

Let’s Talk

Think your website might be due for a refresh? We’d love to help you evaluate where you stand. Whether it's a full rebuild or a targeted update, a modern website can dramatically improve how your business performs online.