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Before partnering with anyone, clearly outline and explain your goals and what you want out of your hotel’s website. A good agency will be able to explain their process of building hotel websites to meet these goals and have a strong understanding of booking channels.
From there, a constant stream of communication is crucial to work effectively with a creative team on your website. Set clear deadlines and communicate with all website stakeholders on a consistent basis. Regular check-ins will ensure your hotel’s site is going in the direction you want.